A smooth and simple return process built to give you peace of mind.
We accept returns for items that arrive damaged, defective, incorrect, or if you simply change your mind within the allowed return period.
You have 7 days from the date of delivery to request a return. Requests after this period may not be accepted.
We may ask for photos or videos to validate the issue.
Once your returned item is inspected and approved, refunds are processed within 3–7 business days.
Shipping fees are refundable only when the issue is from our side.
You may exchange your product for a different size, color, or style depending on availability.
If your item arrives damaged or incorrect, contact us immediately with your order number and proof of the issue. We will replace it or issue a refund promptly.
Our team is here to assist you with any return or refund concerns. Reach us at support@rammys.com.