All orders are delivered on Fridays.Learn more
Client care, frequently asked questions, and our shipping policies.
Delivery is done exclusively on Fridays to ensure the highest quality control and batch freshness for our products. You will receive a tracking update on Thursday evening.
At this time, we provide shipping nationwide across our home region. We are actively working on expanding to select international destinations. Please subscribe to our newsletter for updates.
We accept returns on unopened, unused products in their original packaging within 14 days of delivery. For hygiene reasons, we cannot accept returns on opened cosmetics or skincare items.
Yes. Rammy's Radiance is proud to be 100% cruelty-free. We never test on animals, nor do we work with suppliers who do.
We accept all major credit and debit cards, as well as secure online bank transfers via Paystack.
We pride ourselves on delivering your luxury essentials in pristine condition. All orders are processed during the week and are dispatched exclusively on Fridays. This allows us to maintain strict quality control and batch tracking.
You will receive a shipping confirmation email containing your tracking information on Thursday evening. Standard delivery takes 2-5 business days from the dispatch date, depending on your location.
We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns on unused, unopened products in their original packaging within 14 days of delivery.
To initiate a return, please contact our Customer Service team via the form above with your order number. Please note that return shipping costs are the responsibility of the customer unless the item received was incorrect or defective.
For health and hygiene reasons, we strictly cannot accept returns or exchanges on opened skincare or cosmetic products. Refunds will be processed to the original payment method within 5-7 business days after we receive and inspect the returned items.
